12jeet Privacy Policy — Your Data Is Safe With Us
Last Updated: January 2025. Please read this policy carefully.
Table of Contents
1. What Data We Collect
When registering on the 12jeet platform, your name, date of birth, address, email, and mobile number are collected. This information is essential for managing your account and keeping it secure. During payment transactions, your mobile banking number and transaction ID are recorded, but no complete financial credentials are stored. When you browse the platform, your device type, IP address, browser information, and session data may be collected automatically. This technical information is used to ensure security and verify service quality. We are committed to handling all information you provide with the utmost confidentiality.
2. How Your Data Is Used
Collected data is primarily used to manage your account, process transactions, and provide customer support. Behavioral data may be analyzed to maintain platform security and prevent fraud. Data may be used to send you relevant offers and service information based on your preferences and playing patterns, though you can opt out at any time. Some data may be provided to regulatory bodies as required to comply with applicable laws in Bangladesh. We never sell or rent your personal information to third parties for marketing purposes. We follow a principle of minimum necessity for every use of your data.
3. Where and How Long Your Data Is Stored
Your personal data is stored in encrypted form on secure servers, with multiple layers of protection to prevent unauthorized access. All data is retained while your account is active, and even after account closure, certain data may be kept for a defined period due to legal obligations. Transaction-related data is retained for the period required under Bangladesh's financial regulations. We regularly review stored data and securely delete anything that is no longer needed. When the data retention period expires, data is disposed of in a way that makes recovery impossible. We use industry-standard encryption technology to ensure the security of your data.
5. Your Rights & Controls
You have the right to view, correct, or request deletion of your personal data. You can update your information at any time through your account settings or by contacting our support team. If you wish to opt out of marketing communications, you can request this directly, and it may take up to 7 business days to take effect. If you request data deletion, all information beyond legal obligations will be removed within a specified timeframe. If you have any concerns about how your data is processed, let our support team know and we will respond promptly. Protecting your privacy rights is one of 12jeet's top priorities.
7. Changes to This Policy
12jeet reserves the right to update or modify this privacy policy at any time, and the date of any changes will always be noted at the top of this page. For significant changes, registered users will be notified through the platform where possible. Continued use of the platform after updated policies are published will be considered acceptance of the new policy. We recommend that you review this page regularly to stay up to date with the latest information. For any questions or concerns, contact our support team directly. Your trust and confidence are the foundation of our service, and we are always committed to protecting your privacy.